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Support and FAQ

General Frequently Asked Questions 

• Who is eligible to use the METNET Connect Pro and Presenter service?
• How do I get an account?
• How do I activate my account?
• How do I get assistance or answers to question about METNET Connect and Presenter?

Connect 7.5 Upgrade

Frequently Asked Questions (FAQ)

Adobe Acrobat Connect Pro

• System Requirements
• Frequently Asked Questions (FAQ)
• Adobe Acrobat Connect Online Help (available on the Adobe website)
• Adobe Acrobat Connect Resources  - Tutorials and documentation on the Adobe website
  
• Connectivity Troubleshooting - Includes Port Test and Breeze Connectivity Test (available from Adobe website)
• Connect Pro Meeting Best Practices  - Tutorial of best practices for conducting successful meetings. Recommended for all meeting hosts and presenters. (video tutorial on Adobe website, 5:12)
• Manage and Monitor Meeting Bandwidth  (article on Adobe website)
• Audio Setup Wizard Tutorial  - Recommended for all Connect meeting users to setup microphone. (video tutorial on Adobe website)
• Using Voice over IP (VoIP) Audio in a Connect meeting -  How to use VoIP to ensure optimal audio experience. (video tutorial on Adobe website)
• Sharing Webcam Video - Setup webcam and share desktop video using a webcam and the Camera and Voice Pod. (video tutorial on Adobe website, 1:06)
• Learn to Record Connect Meetings- Video tutorial on Adobe website)
• Best Practices for Screen Sharing (article on Adobe website)
• Best practices for Voice Over IP (VoIP) audio
• Connect Onllne Learning Resource Center Resources for faculty to use online learning in a variety of ways and foster more collaborative learning experiences (available from Adobe website)
  
• Breeze Meeting Resources - Tutorials and documentation on Adobe website Applicable to Connect 6
• Managing Bandwidth in Your Meeting Room Using the Built-In Tools  - Article on Adobe website Applicable to Connect 6
• Resources for Meeting Leaders - Checklists and guides to prepare for a Breeze Meeting (available from Adobe website)

Adobe Presenter

• System Requirements
• Frequently Asked Questions (FAQ)
• Presenter Quickstart Guide (available on Adobe website)
• Adobe Presenter Resources (Tutorials and documentation on Adobe website)