Connect Home > Support and FAQ

Support and FAQ

General Frequently Asked Questions 

• Who is eligible to use the METNET Connect Pro and Presenter service?
• How do I get an account?
• How do I activate my account?
• How do I get assistance or answers to question about METNET Connect and Presenter?

Acrobat Connect Pro (formerly Breeze Meeting)

• System Requirements
• Frequently Asked Questions (FAQ)
• Adobe Acrobat Connect User Guide (available from Adobe website)
• Adobe Connect Resources (Tutorials and documentation on Adobe website)
• Breeze Meeting Resources (Tutorials and documentation on Adobe website) Applicable to Connect 6
• Breeze Connectivity Troubleshooting Includes Port Test and Breeze Connectivity Test (available from Adobe website)
• Managing Bandwidth in Your Breeze Meeting Room Using the Built-In Tools (available from Adobe website)
• Manage and Monitor Meeting Bandwidth (article on Adobe website)
• Best Practices for Screen Sharing (available from Adobe website)
• Best practices for Voice Over IP (VoIP) audio
• Audio Setup Wizard Tutorial (video tutorial on Adobe website)
• Connect Onllne Learning Resource Center (How-to Guides available from Adobe website)
• Resources for Meeting Leaders Checklists and guides to prepare for a Breeze Meeting (available from Adobe website)

Adobe Presenter

• System Requirements
• Frequently Asked Questions (FAQ)
• Breeze Presenter Quickstart Guide (available from Adobe website)
• Adobe Presenter Resources (Tutorials and documentation on Adobe website)