Connect Home > Support and FAQ > Adobe Presenter FAQ > Adobe Presenter won't install

I installed Adobe Presenter, but it's not showing up in PowerPoint. How can I fix this?

Note: In Office 2007, the Presenter add-in does not appear in Add-ins. It is a separate menu option.

1. Make sure your system meets the system requirements for Adobe Presenter 6. You can find these requirements on the Adobe Presenter web site.
2. Make sure you have administrative rights to the machine, and then download the newest version of the Presenter from the Login & Setup Guides page.
3. Re-install the Presenter Add-in using the Add/Remove program option which you will find under Control Panel.
4. Check to see if the Presenter Add-in is functioning. If under the Add-ins menu the Presenter is still disabled, enable it following instructions on the Adobe TechNote article.

If you continue to experience problems with the Adobe Presenter Add-in, do the following steps:

• Turn off all virus scanning software.
• Quit all open applications, especially web browsers.
• Uninstall all versions of Flash on your computer. You can find information on uninstalling Flash in the Adobe TechNote article.
• Uninstall all versions of Adobe Presenter or Breeze Presenter.
• Uninstall Adobe Acrobat 8.1.
• Uninstall PowerPoint.
• Make sure you have all of the latest security fixes for Windows and PowerPoint.

Once you have everything removed, you can start installing applications again:

1. Start by installing the latest version of Flash from Adobe.
2. Download and install a new copy of Adobe Presenter. Check to make sure the Presenter menu appears in the PowerPoint menu.